Our facilitation methodology for our Programs has been refined over the past 10 years to ensure optimal engagement, implementation of learnings and incremental gains for the businesses involved.

Through a series of Learning Modules, our intention is to engage industry in an active learning process, which includes:

• Structured learning around a topic area
• Strategic alignment of topic with business/destination priorities
• Using real life case studies as a way to inspire new thinking
• Collaborative thinking process to identify consistent challenges, and co-creation potential solutions together (where appropriate)

It is our intention that each participants walks away from our Programs feeling inspired, empowered to make change, and united through a chance to network with their colleagues on the same journey as them.

Our Mentoring Programs are a mix of facilitation methodologies (including Workshops, Webinars, Group and Individual Mentoring) to deliver content, along with an administrative component built in, to ensure a professional program is executed with maximum accountability.

We work closely with destinations to design an industry-leading Program that not only supports the capability-building requirements, but also supports the destination to fulfill the long-term sustainability goals of the region.

The Learning Topics to be covered in each Module will be identified during the planning process, based on the needs of the operators in the destination.

However, typically we focus on learnings that help build business resilience and alignment with destination priorities, with a focus on Sustainable Business Development, Experience Design, Customer Experience, Partnerships and Storytelling (as outlined in the above section).

Learning Materials that support the facilitation method (as above) will be stored in our secure member portal, where participants will obtain Individual log-in access (for 12 months from the start of the program).

Specifically, the member portal will have:

• Recorded versions of Webinars - are made available within 24 hours of the live webinar and within 3 days of the live workshops.
• Module Slide Decks - which detail tasks to help participants implement learnings are made available 2 hours prior to each Module.
• Tailored Learning Templates – pre-formatted templates which will help Participants review, plan and implement learnings. These templates will be used to support the completion of tasks, and will be made available at relevant stages of the program.

A live tour of our Membership Portal is available upon request.

Depending on the destination, we can offer content licensing of our webinars/training videos for an additional 12 months to the destination, to further extend the value of the program to their wider industry.

Our Programs are designed to promote positive learning and collaboration between operators in a region.

It's not only a great way for operators to work together as a team to drive demand for their destination, but the outcomes support tourism organisations to achieve their strategic objectives.

We implement a number of strategic levers to encourage accountability and implementation of learning outcomes. We measure success through the following qualitative and quantitative measures:

• Evidence of understanding the Regenerative mindset and understanding of the concepts presented
• Participants engaging in meaningful and collaborative discussions throughout the Program (with some early discussions around partnerships)
• Evidence of participants working collaboratively in small groups outside of the structured facilitation sessions
• Participants contributing strongly in Group and Individual mentoring sessions.
• Mentors hearing participants are feeling energised
• Mentors seeing evidence of participants putting their learnings into action, both short and long term.
• Quantitative and qualitative feedback from Participants